Every year, we ask our customers for their feedback throughout the year as well as on our annual Continuous Improvement Survey. We take this input very seriously, discussing the thoughts and suggestions and, when possible, implementing the requests that are made. One recurring suggestion was the availability of a Service Agreement for Recalibration of our systems. (You can learn more about our Calibration Services here.)
After many internal discussions, we are proud to announce the availability of Service Agreements on both new and existing systems. By having a Service Agreement with us, you will save both time and money. We are happy to help customize your agreement to fit your needs.
The benefits of signing a Service Agreement are:
- You will lock in the current recalibration cost for the length of your agreement.
- Your system will be given priority status when it arrives for recalibration. This means less downtime for you!
- Your will receive a 5% discount on your recalibration cost by prepaying a One-Year Agreement or by signing a Two to Five Year Service Agreement (prepayment not required). This discount is on top of the savings you receive by locking in the current recalibration rates.
To learn more or to request a Service Agreement for an existing system, please contact us at (860) 872-1111 or complete an online request.